Pre-orders are available for selected models and accessories.
An upfront payment is required to secure your pre-order and is not refundable for incorrect choice or change of mind due to external circumstances, so please choose carefully – we appreciate your understanding.
Please refer to our size guide to determine the correct bike size. The guide is provided as a reference only – everyone's body is different, and you may have a sizing preference.
Shipping dates provided are an estimate, and we will notify you of any changes as soon as possible.Shipping & Assembly
We want your tokyobike to be assembled by a professional bike mechanic to ensure your safety. Your pre-ordered tokyobike will be shipped to a mechanic near you, so all you need to do is pick it up ready to ride. This is all included in our reasonable, flat rate shipping & assembly fee.
In Melbourne, we work with Hive Frame Works located in Brunswick. In other cities, we work with one of our stockists, or a suitable bike shop near you – we will contact you prior to dispatch to discuss a suitable option. If you have a preferred bike shop, we will try to accommodate your preference where possible.
Find out more about shipping & assembly.
Our team is always happy to assist you with your selection or suggest accessories to suit the model selected. Please feel free to contact us prior to placing your pre-order, or head to our FAQ for more information.