We’re experiencing technical issues & our pre-order option will be back online very soon. In the meantime, click here to learn more about pre-ordering. Thank you!

Shipping & Assembly

Ordering Your tokyobike

1. Select your tokyobike

Once you decide on your tokyobike model, pick a frame size and colour, and if in stock, the item will be added to your cart.

2. Assembly

We will ship your tokyobike to a bike shop or mechanic near you for professional assembly (with the exception of Little tokyobike, which is shipped directly to you almost fully assembled).

3. Ride home!

You will be notified when your bike is ready – simply head to the pick up location and ride out on your new tokyobike!

Assembly

We want your tokyobike to be assembled by a professional bike mechanic to ensure your safety, so all you need to do is pick it up ready to ride. This is all included in our reasonable, flat rate shipping & assembly fee.

In Melbourne, we work with Hive Frame Works located in Brunswick. In other cities, we work with one of our stockists, or a suitable bike shop near you – we will contact you after receiving your order to discuss a suitable option. If you have a preferred bike shop, we will try to accommodate your preference where possible.

Please note Little tokyobike is shipped directly to you almost fully assembled.

Pre-Order

Shipping dates provided are an estimate, and we will notify you of any changes as soon as possible.

Your pre-ordered tokyobike will be shipped to a bike mechanic near you for professional assembly, from where you will collect it ready to ride, as described above. We will contact you prior to dispatch to discuss a suitable option.

Shipping Cost

Accessories – calculated at checkout by weight. We ship with Australia Post (regular service with tracking) or a courier service for bulky items.

Little tokyobike – $50 flat rate, shipped directly to you almost fully assembled

Adult tokyobike – $70 flat rate shipping & assembly, shipped to a bike shop/mechanic near you

Shipping Time

Accessories & Little tokyobike – you will receive a shipping confirmation via email with tracking details. Please allow approx. 2-5 working days from dispatch depending on your location.

Adult tokyobike – shipping/assembly timeframe will depend on your location and the time required by your local mechanic to complete the assembly. An estimate will be provided upon dispatch. If you have specific requirements, please contact us prior to placing your order.

International Shipping

tokyobike Australia does not offer international shipping. Please refer to our international stores listing for your region.

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