Shipping & Assembly

ORDERING YOUR TOKYOBIKE

1. Select your tokyobike

Once you decide on your tokyobike model, add a frame size and colour to your cart.

2. Shipping & assembly

We will ship your tokyobike to a bike shop near you for professional assembly. (Little tokyobike and Paddle are shipped directly to you almost fully assembled.)

3. Ride home!

You will be contacted when your bike is ready – simply head to the shop and ride out on your new tokyobike!

ASSEMBLY

For your safety and peace of mind, your new tokyobike will be shipped to and assembled by a professional bike shop so all you have to do is pick it up ready to ride. 

Your bike will be assembled by one of our stockists (or an alternative bike shop if there is no stockist near you). We will contact you prior to dispatch with a suitable option. 

SHIPPING

Adult bikes – FREE
Kids bikes – $60 per bike
Accessories – calculated at checkout

ASSEMBLY & HANDLING

Adult bikes – $80 per bike
This is automatically applied to your order at checkout. Assembly by an approved bike shop is a condition of warranty and not optional.

DELIVERY TIME

Accessories & kids bikes – your order will dispatch in 1-3 working days. Tracking details will be provided in your shipping confirmation email.

Adult bikes – please allow 1-2 weeks from dispatch until collection from the bike shop. Times may vary for regional areas. If you have specific requirements, please contact us prior to placing your order.

PRE-ORDERS

Shipping time provided is an estimate and you will be notified of any changes as soon as possible. Your pre-ordered tokyobike will be shipped to a bike shop near you for professional assembly, from where you will collect it ready to ride. We will contact you prior to dispatch with a suitable option.

INTERNATIONAL SHIPPING

tokyobike Australia does not offer international shipping.