Shipping & Delivery

Ordering Your tokyobike Online

1. Select your tokyobike

Once you determine which tokyobike model you would like, pick out a frame size and colour, and if in stock, the item will be added to your cart.

2. Checkout

Upon completion of checkout, we will ship your tokyobike to a local bike shop for professional assembly and tuning - we will organize all of this and pay for your assembly! If you are in Melbourne, simply select the 'In store pick up' option.

3. Ride home!

Once we arrange for assembly in your area, you will be notified when your bike is ready and all you have to do is head to the shop and ride out on your new tokyobike!

Bike Collection - Melbourne Customers

Please select 'In store pick up' at checkout, and we will contact you once your bike is assembled and ready for collection from our Collingwood store.

Bike Delivery - Regional VIC/Interstate Customers

If you are outside of Melbourne, your order will be shipped to a bike shop near you for assembly. We want your tokyobike to be assembled by a professional bike mechanic to ensure your safety and so that you can pick up your bike ready to ride. We cover the cost of assembly at your local bike shop, and will contact you as soon as your bike is ready to ride and you can head to the bike shop to pick it up.

We have worked with reliable bike shops in a number of cities and towns and received positive feedback from our customers. If you would like to choose your own local bike shop, we will do our best to accomodate your preference where possible - please contact us prior to placing your order.

Shipping Cost

Accessories - Calculated at checkout depending on weight. Orders are shipped using a regular service with Australia Post or with a courier for bulkier items.

Little tokyobike - $50 flat rate

All other bikes - $70 flat rate for delivery to local bike shop (for regional VIC/interstate bike orders), inclusive of extra accessories when ordered at the same time.

In store pick up - Select this option at checkout and we will contact you once your order is ready for collection from our Collingwood store.

Shipping Time

Accessories - We ship orders between Wednesday - Saturday. You will receive a shipping confirmation email with tracking details. Please allow approx. 2-5 working days for your order to reach you depending on your location.

Bikes - Delivery time will depend on your location and the amount of time that the mechanic at your local bike shop will need to complete the assembly. Please don't hesitate to contact us by phone or email prior to placing your order.

International Shipping

tokyobike Australia does not offer international shipping at present. Please refer to our international stores listing for your region.